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Intercom integration with JDoodle.ai ​

Intercom is a customer messaging platform that facilitates personalized communication, customer support, and engagement. Its powerful API enables seamless integration of messaging features into your projects, allowing you to manage customer interactions, automate support tasks, and build custom chatbots.

Integrating Intercom with JDoodle.ai allows you to:

  • Automate customer messaging and support workflows.
  • Sync customer data and conversation history directly within your project.
  • Build custom chatbots to enhance user engagement.
  • Trigger notifications and actions based on user interactions.

Integrating the Intercom API ​

Get your Intercom access token ​

  • Log in to your Intercom account.
  • Go to the Developer or Settings section and select Access Tokens.
  • Generate a new access token by following the prompts, then copy and securely store it. (Note: The access token is displayed only once.)

Add the Intercom API Token to Your JDoodle.ai Project ​

  • Log in to your JDoodle.ai account and open your project.
  • If you’ve asked JDoodle.ai to integrate the Intercom API into your project: for example, to add a chat widget or manage customer conversations — JDoodle.ai will automatically add the required field to the Secrets tab.
  • Go to the Secrets tab located at the top of your project dashboard.
  • You’ll see a field named INTERCOM_API_TOKEN.
  • Replace the dummy value in this field with your actual Intercom API token.
  • Click the Save icon in the top-right corner to apply the changes.
  • Once saved, refresh your project to activate the integration and start using Intercom’s features.

Troubleshooting ​

If the API key is not working, here are a couple of things you can do:

  • Double-check that the API key is copied correctly.
  • Refresh your project after re-adding the key.
  • Submit a new prompt to check if the key is active. If you're still facing troubles, find bugs, or need additional help, feel free to post in our community to get help.

Safety note ​

Do not share your API key in any public or insecure channels to ensure the security of your account.